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Habit Formation SMS

Build the texts that carry a customer from the first dose to the reorder, within the consent and timing rules texting is held to.

Most people who stop taking a supplement never decide to stop. They miss a few days, the bottle moves to the back of a shelf, and the reorder your whole business was modeled on doesn't happen. Text messages reach customers closer to the moment of the dose than any other channel.

This module builds a short flow of texts that supports the first weeks of use and ends with a reorder reminder timed to when each customer actually runs out. It's sent within the consent, timing and opt-out rules that make texting the most litigated channel you'll run.

What this module covers

  1. 1Register the Number Before You Send
  2. 2Keep a Record of Every Consent
  3. 3Send Between 9 a.m. and 8 p.m. in Their Time Zone
  4. 4Treat Any Stop Request as a Stop
  5. 5Trigger the Flow on Delivery
  6. 6Offer Daily Reminders as Their Own Program
  7. 7Measure Opt-Outs per Message
7 steps with the reasoning behind eachIncludes a working tool that saves your numbers

The full module is in The Foundry

The Foundry opens early January. Join the waitlist to hear first, and read the free lessons in the meantime.